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MEDICAL
Emergencies
Our physicians
are available 24 hours a day to meet your needs when emergencies occur.
If you need urgent attention, please go to the nearest emergency room
or call 911 for assistance. The emergency room physician will evaluate
your medical problem and consult with the Dubuque Internal Medicine physicians
when necessary. If you are uncertain what to do, please call our office
and a nurse can give you advice on how to proceed. If the office is closed,
you can call the office number at (563) 557-9111 and the answering service
personnel will have the "on-call" physician call you back.
Hospitalization
When hospitalization
is required, our physicians will see you at either The Finley Hospital or
Mercy Medical Center in Dubuque. The fees for services provided by either
hospital or the hospital-based physicians (the radiologist, the emergency
room physician, the anesthesiologist and the pathologist) are all billed separately from the
services provided by the physicians of Dubuque Internal Medicine.
To assist the
hospital in filing your insurance claims, be prepared to supply information
regarding your carrier at the time of admission. Also, if your insurance
carrier requires pre-authorization for admission, inform your doctor or
nurse of this requirement at the time your hospitalization is scheduled.
Consultations
and Procedures
When you are
referred to a specialist in consultation or when you have a medical/surgical
procedure scheduled, many insurance companies require pre-authorization.
Please let us know each time your insurance company requires pre-authorization.
Annual
Physical/Preventive Health
As a general
rule, an annual physical exam and most screening tests are not covered
by your insurance. However, some insurance companies specifically pay
for an "annual" physical examination and some preventive medicine
services (like mammography). In most of these situations, the insurance
company will pay 100% of the cost for these preventive services even if
you have not yet met your deductible. If you have health insurance that
does pay for an "annual" physical examination or other preventive
services, make sure your physician or nurse is aware of this information.
Prescription
Refills
Many medications
require ongoing refills; however, it is possible to run out of your medication
refills prior to your next appointment. It is important not to miss any
doses of certain medications. Please call for a refill when you have at
least five days of the medication remaining to avoid waiting unnecessarily
at the pharmacy or missing any of your doses. If you have any confusion
about whether or not to continue a medication that has no more refills,
PLEASE CALL Dubuque Internal Medicine at (563) 557-9111, and we will give
you the proper advice.
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