MEDICAL

Emergencies

Our physicians are available 24 hours a day to meet your needs when emergencies occur. If you need urgent attention, please go to the nearest emergency room or call 911 for assistance. The emergency room physician will evaluate your medical problem and consult with the Dubuque Internal Medicine physicians when necessary. If you are uncertain what to do, please call our office and a nurse can give you advice on how to proceed. If the office is closed, you can call the office number at (563) 557-9111 and the answering service personnel will have the "on-call" physician call you back.

Hospitalization

When hospitalization is required, our physicians will see you at either The Finley Hospital or Mercy Medical Center in Dubuque. The fees for services provided by either hospital or the hospital-based physicians (the radiologist, the emergency room physician, the anesthesiologist and the pathologist) are all billed separately from the services provided by the physicians of Dubuque Internal Medicine.

To assist the hospital in filing your insurance claims, be prepared to supply information regarding your carrier at the time of admission. Also, if your insurance carrier requires pre-authorization for admission, inform your doctor or nurse of this requirement at the time your hospitalization is scheduled.

Consultations and Procedures

When you are referred to a specialist in consultation or when you have a medical/surgical procedure scheduled, many insurance companies require pre-authorization. Please let us know each time your insurance company requires pre-authorization.

Annual Physical/Preventive Health

As a general rule, an annual physical exam and most screening tests are not covered by your insurance. However, some insurance companies specifically pay for an "annual" physical examination and some preventive medicine services (like mammography). In most of these situations, the insurance company will pay 100% of the cost for these preventive services even if you have not yet met your deductible. If you have health insurance that does pay for an "annual" physical examination or other preventive services, make sure your physician or nurse is aware of this information.

Prescription Refills

Many medications require ongoing refills; however, it is possible to run out of your medication refills prior to your next appointment. It is important not to miss any doses of certain medications. Please call for a refill when you have at least five days of the medication remaining to avoid waiting unnecessarily at the pharmacy or missing any of your doses. If you have any confusion about whether or not to continue a medication that has no more refills, PLEASE CALL Dubuque Internal Medicine at (563) 557-9111, and we will give you the proper advice.


1515 Delhi Street, Suite 100
Dubuque, IA 52001-6389
563-589-4848
(to schedule an appointment)
563-557-9111
(for all other inquiries)
If calling long distance only:
1-877-589-4848 (to schedule an appoinment)
or 1-877-270-9111 (for all other inquiries)
Dubuque Internal Medicine provides the information contained on this Website as a community and educational resource only. The information is not meant for diagnostic purposes and is not intended to be medical advice nor take the place of the advice and recommendations of your personal physician. If you have or suspect you have a health problem, please visit a health care professional.




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